Terms and Conditions

OnlineSignatures provides software tools for:

• creating graphic signature images;
• drawing and uploading your own signatures;
• editing signatures;
• uploading and processing supported documents;
• adding a graphic signature to documents;
• sharing documents;
• providing additional document-handling functions;
• using the software API;
• other functions that may be provided by the Service.

The specific set of functions depends on the current version of the Service and the user's chosen tariff plan.

We reserve the right to add, change, restrict or discontinue individual functions of the Service.

OnlineSignatures provides tools for creating and using a simple electronic signature (SES) and a graphic signature image.

A signature created using the Service is not a qualified electronic signature (QES), unless expressly stated otherwise for a specific function.

OnlineSignatures is not:

• a certification authority;
• a qualified trust service provider;
• a notary;
• a government authority;
• the user's legal representative;
• a legal advisor.

We do not guarantee that a signature created using the Service will have the necessary legal force or will be accepted by a specific government authority, court, bank, employer, organization or other person in a specific country or situation.

Electronic-signature legislation differs between countries and may depend on the type of document, the parties to the transaction, the method of identifying the signer, and other circumstances.

The user is solely responsible for determining whether a signature created using the Service is suitable for their specific purpose.

If a particular document requires a qualified electronic signature, an advanced signature, notarization, or another special method of confirming identity or intent, the user must independently use the appropriate method.

The user is solely responsible for:

• the content of uploaded documents;
• the content of created documents;
• the accuracy of the information provided;
• the right to use the documents;
• the right to use the signature;
• obtaining the consent of relevant persons;
• the choice of signing method;
• the legal admissibility of using an electronic signature;
• transferring documents to third parties;
• the consequences of signing documents;
• compliance with the laws of their country.

OnlineSignatures does not verify the content of every uploaded document and does not confirm its legal validity.

The user must not use the Service to create, post or transmit documents that violate the law or the rights of third parties.

Registration and authorization in the Service may be performed using Google OAuth.

The user is obligated to ensure the security of their Google account and not to share access to it with other persons.

The user is responsible for actions performed through their account, unless otherwise established by applicable law or unless the user promptly notified us of unauthorized access.

We have the right to request additional information or temporarily restrict access to an account if there are grounds to believe it is being used in violation of these Terms or poses a security threat.

API access is provided only in accordance with the chosen tariff plan and the established limits.

The user is obligated to:

• keep API keys secure;
• not share API keys with unauthorized persons;
• not use the API to circumvent restrictions;
• not create artificial load;
• not use the API for attacks or abuse;
• comply with the restrictions of the relevant tariff plan.

It is prohibited to:

• sell or resell API access without our written permission;
• use the API to create a competing service by copying OnlineSignatures' functionality;
• circumvent technical restrictions;
• attempt to access other users' API keys;
• use the API for unlawful activity;
• create excessive or harmful load on the infrastructure.

We have the right to temporarily restrict or terminate API access upon detecting abuse, security threats, excessive load, or violation of these Terms.

The user retains the rights to documents, signature images, photographs, logos and other materials they own and upload to the Service.

The user grants OnlineSignatures a limited right to process such materials solely to the extent necessary to:

• provide the chosen function;
• store files;
• process documents;
• display materials;
• deliver documents to recipients designated by the user;
• technically support the operation of the Service;
• ensure security;
• prevent abuse;
• comply with legal requirements.

We do not acquire ownership of user documents or signature images.

The user confirms that they hold the necessary rights and permissions for the materials they upload.

The user is not permitted to use the Service:

1. for unlawful activity;
2. for fraud;
3. to forge documents;
4. to create or use forged signatures;
5. to sign documents on behalf of another person without appropriate authorization;
6. to impersonate another person;
7. to unlawfully gain access to documents;
8. to violate the privacy of third parties;
9. to infringe copyright or other intellectual-property rights;
10. to distribute malicious software;
11. to attack the Service or third-party systems;
12. to circumvent technical restrictions;
13. for mass automated use not contemplated by the tariff;
14. to create excessive load on the infrastructure;
15. to unlawfully collect data;
16. to use other people's accounts or API keys;
17. for any other activity that violates applicable law.

We have the right to immediately restrict or terminate access to the Service where there are reasonable grounds to believe the user is violating these restrictions.

Except for user materials and third-party materials, all rights to the Service belong to OnlineSignatures or the relevant rights holders.

Protected items include, in particular:

• the software code;
• the Service's architecture;
• the interface;
• the design;
• graphic elements;
• logos;
• trade designations;
• texts;
• the page structure;
• databases;
• the selection and arrangement of materials;
• the software API;
• technical documentation;
• unique functional elements.

Without our prior written permission, it is prohibited to:

• copy the Service;
• create a copy or clone of it;
• extract the source code;
• decompile or attempt to obtain the source code, except where expressly permitted by law;
• resell access to the Service;
• use elements of the Service to create a competing product;
• copy the design or structure of the Service;
• remove copyright notices or other rights notices.

The Service may use fonts, images, libraries, software components and other materials owned by third parties.

Use of such materials is governed by the relevant licenses.

The user does not obtain rights to the source font files, software libraries, or other components merely by using the Service.

The graphic signature image created by the user is provided to the user for use in accordance with these Terms and applicable law.

Some functions of the Service may be provided free of charge.

Additional functions may be provided on a paid basis in accordance with the published tariffs.

We may change:

• the composition of tariffs;
• the number of available functions;
• limits;
• prices;
• available payment methods;
• the terms of use of individual functions.

Changes to future tariffs do not change the cost of an already-paid-for period, unless otherwise required by applicable law.

If the chosen tariff includes a subscription, it may renew automatically for the corresponding period unless the user cancels it before the next billing date.

When setting up a subscription, the user is informed of:

• the cost;
• the subscription period;
• the billing frequency;
• whether automatic renewal applies;
• the available cancellation methods.

The user can cancel automatic renewal using the method provided in the Service.

After a subscription is cancelled, access to paid functions continues until the end of the already-paid-for period, unless otherwise provided by the tariff or applicable law.

Payments are processed by a third-party payment provider.

OnlineSignatures does not store full bank card data on its servers.

The user agrees that the processing of payment data is also governed by the terms and privacy policy of the relevant payment provider.

In the event of a payment dispute, refund or chargeback, it may be necessary to transmit to the payment provider the information required to process the relevant case.

Detailed refund terms are set out in the Refund Policy.

Current prices are published on the Service's pricing page.

The price may be displayed in the currency indicated on the relevant tariff page or payment form.

Depending on the user's country and applicable law, the final amount may include taxes, fees, or other mandatory charges.

Where the applicable payment provider, acting as Merchant of Record, independently calculates and collects applicable taxes, such taxes may be shown separately during checkout.

The terms for cancelling a subscription and obtaining a refund are set out in a separate Refund Policy.

The user retains mandatory refund rights and other consumer rights that cannot be limited by contract under applicable law.

If there is a conflict between these Terms and the Refund Policy regarding refunds, the more specific provision of the Refund Policy applies, unless this contradicts mandatory legal requirements.

To the fullest extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that:

• the Service will be available continuously;
• the Service will operate without errors;
• every function will be available at all times;
• the Service will be compatible with any device or software;
• the Service's results will meet the user's subjective expectations;
• errors will be fixed within a specific timeframe;
• data will never be lost;
• third-party integrations will operate without interruption;
• the API will be available without interruption;
• a created signature will be legally acceptable in a specific jurisdiction;
• a specific document will be accepted by the recipient.

We may carry out maintenance, updates and infrastructure changes that temporarily restrict access to individual functions.

OnlineSignatures uses third-party services and infrastructure, including, depending on the function:

• Google;
• Amazon Web Services / Amazon SES;
• Cloudflare;
• Google Analytics;
• Google AdSense;
• a payment provider;
• other technical services.

The operation of a third-party service may depend on its own infrastructure, policies, terms and availability.

We do not control and do not guarantee the continuous operation of third-party services.

If a third-party service changes, ceases, or is restricted, individual OnlineSignatures functions may also become unavailable or require changes.

The user is solely responsible for keeping copies of important documents, signatures and other materials.

OnlineSignatures is not an archival or document-backup system, unless a specific function expressly provides otherwise.

The user must independently keep copies of important files on their device or in another reliable location.

We do not guarantee the ability to recover a file after it has been deleted by the user, after the established retention period ends, after a technical failure, or after the relevant function is discontinued.

To the fullest extent permitted by law, OnlineSignatures and its owner are not liable for:

• indirect losses;
• lost profit;
• loss of income;
• loss of business opportunity;
• loss of reputation;
• data loss;
• inability to use the Service;
• the consequences of using a created signature;
• the consequences of signing a document;
• a third party's refusal to accept a document or signature;
• the actions of a document recipient;
• the actions of the user;
• the actions of third parties;
• failures of third-party services;
• temporary or permanent unavailability of the Service;
• user errors;
• loss of account access due to the user's own actions;
• unlawful use of the account by the user or third parties;
• the consequences of using the API in a manner not contemplated by these Terms.

To the extent applicable law allows a limitation of overall liability, OnlineSignatures' aggregate liability to a specific user for claims related to paid use of the Service is limited to the amount actually paid by that user for the Service during the 12 months preceding the event giving rise to the claim.

For users of free functions, maximum liability, to the extent permitted by law, is limited to the amount actually paid by the user, which in that case equals zero.

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.

The user agrees to indemnify OnlineSignatures and its owner for reasonable losses, expenses, and justified third-party claims arising from:

• the user's violation of these Terms;
• unlawful use of the Service;
• infringement of third-party rights;
• use of others' documents without permission;
• unlawful use of another person's signature;
• fraudulent actions by the user;
• the user's violation of the law;
• the user's infringement of intellectual-property rights;
• use of the API in violation of the established restrictions.

This provision applies only to the extent permitted by applicable law.

We have the right to temporarily restrict, suspend or terminate the user's access to the Service, in whole or in part, if:

• the user violates these Terms;
• suspicious or fraudulent activity is detected;
• forged or stolen information is used;
• third-party rights are violated;
• the user uses the Service unlawfully;
• there is a security threat;
• excessive load is created;
• API restrictions are violated;
• there is unpaid debt;
• this is necessary to comply with legal requirements;
• this is necessary to protect users, the Service, or third parties.

Where reasonable and not prohibited by law, we may notify the user of the reason for the access restriction.

Upon termination of access, the user must stop using the Service.

Termination of access does not release the user from obligations that arose before termination.

The user may delete their account in accordance with the functions available in the Service.

After an account is deleted, access to the relevant functions may be terminated.

Deleting an account does not necessarily mean the immediate deletion of all data, if retaining it is necessary for:

• compliance with the law;
• tax or accounting record-keeping;
• fraud prevention;
• dispute resolution;
• processing payments or refunds;
• protecting legal claims.

Detailed information is provided in the Privacy Policy.

We may at any time:

• change the interface;
• add new functions;
• remove functions;
• change technical requirements;
• change limits;
• change the API;
• change tariff plans;
• discontinue support for individual functions.

If a change materially affects an already-paid-for period of a paid service, we take into account applicable legal requirements and the terms of the relevant tariff.

We have the right to update these Terms.

The updated version is published on this page with its effective date.

If the law requires additional notice of material changes, we use the appropriate notification method.

Continued use of the Service after the new version takes effect means acceptance of the updated Terms, to the extent such acceptance is permitted by applicable law.

If the user does not agree with the changes, they must stop using the Service and, if applicable, cancel their subscription.

We are not liable for delays, interruptions, or failure to provide the Service caused by circumstances beyond our reasonable control.

Such circumstances may include:

• natural disasters;
• fires;
• floods;
• wars;
• military actions;
• terrorist attacks;
• actions of government authorities;
• mass communication outages;
• power outages;
• internet-provider failures;
• data-center failures;
• Cloudflare failures;
• Google failures;
• Amazon Web Services failures;
• payment-provider failures;
• cyberattacks;
• DDoS attacks;
• emergencies;
• changes in legislation;
• sanctions restrictions;
• other circumstances that could not objectively be prevented by reasonable measures.

Where possible, the user should first contact OnlineSignatures support to attempt to resolve a dispute.

We will review user requests in good faith and take reasonable steps to resolve issues.

Nothing in this section limits the consumer's mandatory right to apply to a court, government authority, or other competent body, where such rights are granted by applicable law.

These Terms are governed by the law of the jurisdiction in which the Service operator is registered, taking into account the mandatory provisions of law that apply to a specific user regardless of the law chosen.

If the user is a consumer, the mandatory rights granted to them by the law of their country of residence are not limited by these Terms.

Jurisdiction for dispute resolution is determined by applicable law, taking into account mandatory consumer rights.

If we do not exercise a right provided under these Terms, this does not constitute a waiver of that right in the future.

The invalidity of a particular provision of these Terms does not invalidate the remaining provisions.

If any provision is found invalid or unenforceable, it must be amended or interpreted to the minimum extent necessary to comply with applicable law, while the remaining provisions continue to apply.

These Terms, the Privacy Policy, the Public Offer Agreement, the Refund Policy, and other documents expressly incorporated by reference constitute the agreement between the user and OnlineSignatures regarding use of the Service.

These documents supersede prior public statements and arrangements regarding the relevant subject matter, unless otherwise expressly provided by law.

For questions about using the Service, these Terms, or technical issues, the user may contact us through the Contact Us page on the site:

OnlineSignatures.net

The contact email address is indicated on the Contact page.